All Monthly Packages Include:
US Based Dedicated Assistant(s)
Availability from 9am - 5pm (in your timezone)
Kick Off Call & 2 hours free training time with your assistant
Access to Dashboard & Daily Communication
Choosing a Package
Your package is based on your current volume and what you think you might need. We will schedule a consult call with you to help you decide. Feel free to click the ‘get started’ button to schedule your call.
We do not charge set up fees and there are no hidden charges.
Billing and Overages
We bill monthly on the 1st and the 15th of the month. your billing cycle date will depend on the date you started with us. Overages are billed at the same hourly rate your monthly package is based on. We do not stop working if your monthly hours are exceeded. If you would like to stay within a budget of hours just mention to your Team Manager. You can see time used in your project Management dashboard.
Contract and Cancellation Policy
You will be sent the customized Welcome Packet which includes your agreement and BAA after your consultation call. All client contracts are month to month with a 30 day cancellation policy. We do not issue refunds or carry over unused time.